Touro New Orleans , LA 70130
Position Summary The Patient Account Rep CBO Operations-System Cash Management is responsible for receiving and processing all payment -manually and/or electronic daily. This staff member is expected to accurately post payments and adjustments among other duties.
The Patient Account Rep CBO Operations-System Cash Management activities support the overall financial health of the organization by ensuring payments are applied to outstanding balances in a timely manner and by identifying variances for further follow-up Principal Duties and Responsibilities Performs daily cash posting and reconciliation of electronic and manual payments. Responsible for retrieving payer remits from various websites for posting. Knowledge and understanding of electronic system posting logic.
Assist with evaluating payment posting opportunities for 835 and EFT / ERA processing Analyze paper EOB to ensure accurate posting of payments and adjustments. Investigates the source of unidentified payments to ensure payments are applied to appropriate accounts. Run and analyze balancing report to ensure accurate posting.
Scan all cash posting documents that are required into the electronic document system. Provide suggestions related to process improvement as appropriate. Clearly identify and report balancing issues to the department supervisor.
Understand the time constraints and deadlines associated with payment research and application and ensure that all daily goals are met. Executes excellent customer service and professionalism when interacting with staff Acts in accordance with LCMC#s mission and values, while serving as a role model for ethical behavior Adheres to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines # *The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position. Position Qualifications Education A high school diploma or GED required Experience Minimum two years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management is preferred Strong clerical or banking experience considered Knowledge, Skills, Abilities Must be able to pass basic computer skills test and system level training Demonstrates knowledge of:
Transaction posting and daily reconciliation processes Must be able to analyze trends that are seen from different payors and make recommendation Must be able to operate with relative independence in a fast-paced environment Ability to exercise good organizational and time management skills. Attention to detail and transaction accuracy is required. Demonstrated problem-solving and inductive reasoning skills, which manifest themselves in creative solutions for operational inefficiencies Highly developed communication skills, successfully demonstrated in effectively working with a wide variety of people in both individual and team settings Analytical skills necessary to perform calculations, analyze remit codes, transfer account reconciliation, and other mathematical functions.
Ability to handle multiple tasks simultaneously. Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change Demonstrates excellent leadership, conflict-resolution, and customer service skills Exceptional writing and communication skills Strong comfort level with computer systems# LCMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.# ##