Patient Account Registrar PD

Overview

At Lehigh Regional Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Lehigh Regional Medical Center is actively seeking new members to join its award-winning team!

Lehigh Regional Medical Center is accredited by The Joint Commission with the Gold Seal of Approval as a 53-bed acute-care community hospital. The hospital provides specialty care services that include Emergency Services, Cardiology, Critical Care, Gastroenterology, General Surgery, Nephrology, and Orthopedics, delivering patient-centered healthcare with dignity and respect for all. For more information visit www.lehighregional.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable.

Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.

Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

Education and Work Experience

Previous hospital experience as an admissions representative preferred. Knowledge of medical terminology preferred.

Effective written and verbal communication skills. Ability to multi-task, prioritize needs to meet required timelines. Analytical and problem-solving skills.

Customer Services experience required. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).