Patient Account Clerk I (Pool) - HBO 065

LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando and Hillsborough Counties.

PATIENT ACCOUNT CLERK I (Pool Weekends)

JOB SUMMARY: The Patient Account Clerk is responsible to collect demographic and admission information, admit clients, verify all information and will obtain proper signatures on all required documentation.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

He/she collects, deposits, discharges clients and assists in the performance of other departmental duties.

Computer literacy with the ability to learn new software is essential to the performance of this position.

Must be able to operate a multi-line phone system and general office equipment.

Employees in this position must be able to tolerate fast paced, stressful environment and appropriately deal with clients in all stages of crisis.

Individuals should be organized and have excellent time management skills.

It is crucial that employees in this position maintain and protect client confidentiality.

Verbally verifies information with clients as they are admitted.

Updates information in the computer as needed.

Interviews all clients or guarantors for complete and accurate information.

Explains all required forms for admission to client or guarantor.

Obtains and witnesses signatures of the client or guarantor.

Completes face sheets.

Completes all financial paperwork with the client or guarantor, including: Financial Statement, Client/Guarantor Agreement, Notice to Medicare Clients, copies all insurance cards and does pre-certification, and Billing and Payment Information.

Prepares charts for units.

Responsible for bed assignment and accurate census information being received by 6:00 A.M. each day.

Ensures that the needs of the client and/or family member(s) are respected in a courteous and timely manner, in keeping with the Center's Mission Statement.

Receives records and safeguards all client valuables in locked storage.

Completes any Non-Admit packets in a timely manner.

Performs File Maintenance on all admissions.

Responsible for the completion of all discharge forms on client at time of discharge.

Prepares necessary paperwork for the day-to-day operation of the hospital office.

Assists Switchboard Operator.

The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.

The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.

Willingness to abide by the company's published rules and regulations

KNOWLEDGE AND JOB SKILLS: Computer knowledge and typing skills are required to perform this position. Must be able to process a high level of confidential information. Good spelling, writing and communication skills are necessary. Must be able to learn verbal de-escalation skills.

EDUCATION & EXPERIENCE:

• High school diploma or equivalent.

• One year experience in an office setting is preferred.

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.

CHECK OUT THESE GREAT BENEFITS!

• Health/Dental/Vision Insurance

• Short Term Disability

• Pension Plan

• 403(b)

• PTO over 4 weeks your 1st year!

• Flexible Work Schedules

• Shift and Weekend Differentials

• And More!

Quick Apply or through LifeStream's Website:

https://secure3.entertimeonline.com/ta/6030993.careers?CareersSearch

LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.