Patient Access Team Leader

Employment Type:

Full time

Shift:

Day Shift

Description:

Come help lead our Patient Access team at Mercy Medical Center, a member of Trinity Health Of New England!

Position Purpose

Team leader is responsible for pre-registration, registration and admission functions. This team lead position will be responsible to ensure a smooth workflow for the registration team. They will be responsible for monitoring copayments, productivity and cover open shifts as needed. This person works closely with other Department Leadership.

What you will do

• Greet patients at specific service areas and checks a pre-registered patient into the registration system by elevating the patient visit in the system, verifying demographic information, and collecting patient liability

• Collect, process and reconcile patient liability when indicated by following department procedures

• If the patient has not been pre-registered, complete patient registration process

• Responsible for working with multiple department/hospital and web-based systems

Minimum Qualifications

• Minimum High School diploma or equivalent

• 3-5 years admitting experience required

• Patient access hospital experience strongly preferred

• Medical Office, hospital or physicians billing experience

• Knowledge of medical terminology and medical insurances

Position Highlights and Benefits

• 40 Hours per Week

• 2nd shift (Evenings)

• Great Benefits and Health Insurance Coverage

• Starting Day 1

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.