Patient Access - Patient Reg Rep

IV. ESSENTIAL JOB FUNCTIONS

• Works closely with physician offices, patient and family members to collect patient information and accurately process the patient into the hospital system.

• Responsible for obtaining complete and accurate patient/guarantor information at the time of service.

• Processes patient registration in a timely and accurate fashion.

• Receives and interviews incoming patients or relatives to obtain pertinent data in a courteous and professional manner.

• Verifies patient and guarantor demographic information correctly by having patient recite their information and comparing it to what is contained in the Registration system. Performs 100% of the time as witnessed by superiors.

• Keys corrected patient/guarantor information into the Registration programs as received or before the end of each shift.

• Correctly assigns guarantor to every account per established protocol. Performs 99% of the time as determined from QA audit and/or returned errors from the Business Office.

• Obtains and witnesses necessary legal signatures for records. Performs 99% of the time as documented in QA audit and/or returned errors from the Business Office.

• Performs Pre-registration by telephone or mail for scheduled procedures.

• Is cross-trained to perform registration/admissions in other areas of the hospital and does so willingly and knowledgeably.

THIS IS A DESIGNATED AS A SAFETY SENSITIVE POSITION:

WAGE: $17.10 - $25.92

Benefits:

Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield

Dental Insurance: Offered through Delta Dental

Vision Insurance: Offered through VSP

Free EAP (Employee Assistance Program)

Paid Time Off (Up to 25 days a year or 200 hours)

Employer Paid Short-Term and Long-Term Disability

Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, or Family

Voluntary Benefits:

Health Savings Account

Flex Spending Account: Medical & Dependent

Voluntary Life: including Employee, Spouse/Domestic Partner, and Child

Critical Illness: including Employee & Spouse/Domestic Partner

Hospital Indemnity

Accident Coverage

Identity Theft Protection

Legal Aid

401(k)