Patient Access Supervisor

Company Overview

Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact.

We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Shriners Children's Lexington has an opportunity for a Patient Access Supervisor to join our team.

The Patient Access Supervisor will be responsible for analyzing and overseeing all Patient Access functions. The Supervisor will perform QA of all Patient Access functions on a consistent basis.

The Supervisor will utilize reports to analyze registration output and compile recommendations for improvement. The Supervisor will provide continuous training for quality improvement. The Supervisor will stay abreast of all State, Federal and Managed Care regulations as they pertain to Patient Access.

The Supervisor will also communicate appropriate changes that need to occur due to these regulations.Monday - Friday, closed weekends and major holidays. Holidays observed: New Year, Martin Luther King, Memorial, Independence, Labor, Thanksgiving and the day after, Christmas Eve, and Christmas day.

Parking is paid by Shriners, no cost to the employee.

Responsibilities

• Oversight of day-to-day activities of the Patient Access dept.• Ensure QA on registrations for all areas of Patient Access.• Maintain and analyze QA statistics and reports.• Monitor work productivity of Patient Access staff for accuracy and timeliness.• Provide input to Revenue Cycle Manager and participate in hiring, terminating and performance evaluations of Patient Access staff.This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:Current full Covid-19 vaccination status required.High School Diploma/GED required2 years scheduling, registration and insurance verification required

Preferred:Bachelor's degree preferred3 years patient Access experience in pediatric hospital/clinic setting preferred1 year Supervisor or Management experience in Patient Access preferred