Patient Access Supervisor

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Patient Access Supervisor, you will help the Outpatient Registration teams in a multitude of service sites by establishing and implementing departmental initiatives, training, and educating associates on current processes and upcoming changes. Every day you will work in the Patient Access Department. To thrive in this role, you must have intermediate skill level in Microsoft Word, Excel, PowerPoint, Outlook, and excellent written and verbal communication skills. The supervisor needs to have demonstrated the ability to work well independently and in teams, possess good project management skills, have the ability to prioritize, multitask, work in a fast-paced, high-volume environment while demonstrating strong leadership qualities, and good decision-making abilities. The supervisor will be responsible for reporting and analyzing daily, weekly, and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions.

The supervisor will be responsible for the supervision of associates in the following service areas; radiology/imaging, outpatient laboratory, same day surgery, admitting, and emergency department (24/7).

Here is what you will experience working as a Patient Access Supervisor:

• Developing and coaching team members in skills and processes to promote quality

• Demonstrating advanced knowledge in patient registration and insurance verification, follow up/team processes and procedures

• Preparing, analyzing, and providing daily, weekly, and monthly metrics reports on key AR metrics as assigned

• Participating in weekly team meetings to drive performance excellence, daily rounding. Troubleshooting and resolving issues with client concerns with a sense of urgency

• Serving as a liaison between hourly and management staff for training, quality, and general questions

• Filling in production gaps when needed

• Other duties as assigned

Required Qualifications:

• High School Diploma or GED

• Minimum 3 years' experience working in Epic and Cadence

• Minimum 3 years' experience in revenue cycle

For this US-based position, the base pay range is $49,992.00 - $63,902.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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