Patient Access Supervisor - Full Time

Patient Access Supervisor

Full Time - 40 hours/week

Duties:

• Completes and/or reviews monthly schedule for all registration staff, performs time and attendance functions, and reviews schedule updates to adjust for peak activity, vacations, and other personnel fluctuations.

• Oversees the registration and reception staff and prepares employee evaluations, provides feedback on employee performance planning or disciplinary action, and other supervisory duties.

• Informs staff of changes in admitting/registration procedures via meetings, memos, e-mail, and departmental policy manual. Provides necessary training to staff.

• Updates and maintains current policy and procedure manual, Quality Plan, and other documents for the Patient Registration department

• Maintains a level of continuing education to improve supervisory performance and increase knowledge in the admitting/registration field.

• Interviews, hires and trains new employees in the areas directly supervised.

Qualifications:

• 2 year college degree with emphasis on business/health care administration or 3 years of experience in a medical business office or a combination.

• Previous supervisory experience is preferred.

• Computer knowledge and experience using Windows, spreadsheets and Word processing is preferred.

• Must have above average written and verbal communication skills.

• Employment contingent on successful background and pre-employment screenings.