Obtain all accurate demographics and financial information and ensure that all necessary documentation forms are scanned into document imaging system.
Collects all upfront payments (deductibles, copayments and coinsurance amounts).
Accurately posts amounts collected in Secure Net or SMS ,utilizing the correct payment codes.
Upgrades all necessary pre-registered accounts to an active status account upon date of service .
Registers patients following departmental policy and procedure in a timely manner.
Maintains and respects confidentiality of information to include but not limited to patient records, charts and hospital documents and employee information::
Knowledge of medical terminology.
Ability to communicate effectively, both verbally and non-verbally.
Demonstrate strong interpersonal ,skills, ability to interact diplomatically and to maintain a professional demeanor with physicians and hospital staff at all times.
Knowledge of insurance benefits ,covered services and collection procedures
General knowledge of office procedures and ability to utilize resources in an organized manner::
Universal Health Services