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At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve.
We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.
Requisition #: 192118
Title: Patient Access Services Rep
Department: Scheduling Services
Posting Date: Feb 27, 2019
Shift Length: 8 hours
Location: UMass Memorial Medical Center 67 Millbrook St, Worcester, MA
Performs a variety of complex duties for the registration and scheduling of patients for medical procedures, tests and associated ancillary services. Coordinates the provision of multiple services to patients.
High School Diploma and 3+ years of related experience. Requires the ability to use specialized applications software and computer systems for patient registration and scheduling and knowledge of business office procedures. Knowledge of medical terminology, third party payer billing and managed care requirements and procedures is preferred.
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria. Applies relevant functional knowledge of multiple treatment areas, the priority and sequence of associated procedures and tests and primary care services. Prioritizes in a manner that will foster more efficient utilization of physician's clinical staff, and patient's time, as well as equipment and facilities.
Schedules patients for outpatient services or visits to multiple campuses.
Complies with referral management regulations established for primary care providers.
Obtains, and enters into the computerbased patient registration/scheduling system, demographic, insurance, and other related patient information. May utilize multiple computerbased systems.
Verifies patient insurance coverage via the electronic eligibility systems.
Standards of Respect:
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We're striving to make respect a part of everything we do at UMass Memorial for our patients and for each other. We're expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.
Umass Memorial Health Care