Yale-New Haven Health Mcgowan Corners , RI 02891
Posted 2 months ago
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Patient Access Representative are usually the first people to meet/ greet patients. As the 'Face' of the hospital, it is critical that Patient Access Representative 1) present a welcoming and receptive demeanor to patients, visitors, and staff, and 2) insure that every patient registered for care is properly identified. Processes patient payments on accounts at cash window; handles inquiries from patients or their representatives at cash window and/or refers them to appropriate Patient Account Representatives; performs daily cash receipt deposit functions.
EEO/AA/Disability/Veteran
Responsibilities
Qualifications
EDUCATION
High school diploma or G.E.D. required. B.S./ B.A. or A.A. degree, or some college preferred.
EXPERIENCE
Experience in a professional setting with customer service responsibility preferred.
LICENSURE
A.A.H.A.M. Certification as Certified Patient Accounts Technician (C.P.A.T.) preferred. Continuous demonstration of team orientation and customer focused behaviors.
YNHHS Requisition ID
102510
Yale-New Haven Health