University Of North Texas System Fort Worth , TX 76102
Posted 2 months ago
Title: Patient Access Representative
Employee Classification: Patient Access Representative
Campus: University of North Texas
Division: HSC-Health Systems
SubDivision-Department: HSC-Health Systems & Clinical Aff
Department: HSC-HSC Health Geriatrics-345500
Job Location: Fort Worth
Salary: commensurate with experience
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth.
We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education.
We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.
We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
HSC Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community.
HSC Health primary and multispecialty care clinics are located on the HSC campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health's interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.
Position Overview
The Patient Access Representative will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Minimum Qualifications
High school diploma or GED and one (1) year of related experience; or equivalent combination of education and experience.
Knowledge, Skills and Abilities
Ability to multitask in a busy environment while maintaining professional composure.Skilled in consistently completing assignments on time, accurately and with attention to detail.Excellent customer service and strong communication skills.Demonstrates basic skills and knowledge of the position.
Preferred Qualifications
Bilingual
Required License/Registration/Certifications
Job Duties:
Operate office equipment, such as voice mail messaging systems, spreadsheet, or other software applications to prepare reports, financial statements, letters, case histories, or medical records
Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments, surgeries, or medical consultations
Maintain medical records, technical library, or correspondence files
Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Complete patient appointment check in and check out
Compile and scan medical charts, reports, or correspondence, using a computer
Receive and route messages or documents, such as laboratory results, to appropriate staff
Transmit correspondence or medical records by mail, email, or fax
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility
Maintain patient schedule prep and ensure it is completed within the directed timeframe
Performs other duties as assigned to meet ongoing needs of the department
Work Schedule:
Monday
Driving University Vehicle:
No
Security Sensitive:
This is a Security Sensitive Position.
Special Instructions:
Benefits:
For information regarding our Benefits, click here.
EEO Statement:
The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
University Of North Texas System