Patient Access Representative - Per Diem

Job Description Summary:

MaineGeneral Health is currently seeking a Per Diem Patient Access Services Representative to perform financial clearance, registration, and clerical duties associated with direct and scheduled patient admissions. In this role, you will frequently interact with patients, greeting them and their families, checking them in for services, and ensuring that information is readily available for clinical staff.

Job Description:

As a Per Diem representative, you will work at various locations as assigned and needed within our health system.

The Opportunity:

MaineGeneral Health offers an exciting opportunity for you to join our team of Patient Access Representative Professionals. At MGH, we foster a team atmosphere where there is room to learn and grow within the department and the organization!

The Work:

• Perform financial clearance, registration, and clerical duties associated with point-of-service (POS) services.

• Meet with patients or their caregivers to exchange necessary information and documentation, explain processes, and address any concerns or questions.

• Communicate with unit staff and other appropriate personnel to exchange necessary information and determine placement.

• Verify insurance benefits, obtain precertification/authorization, and ensure verification of medical necessity as necessary. Determine and accept required payments, including co-pays, deductibles, and coinsurance, or refer to financial counselors for follow-up.

• Ensure that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.

You Have:

• Relevant customer service experience.

• Excellent communication skills.

• 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred.

• Ability to keyboard accurately and quickly.

Scheduled Weekly Hours:

0

Work Shift:

Job Exempt:

No

Benefits:

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .