Patient Access Representative- Part Time, Evenings- St. Mary Medical Center

Employment Type:

Part time

Shift:

Evening Shift

Description:

St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Patient Access Rep to join our Patient Access team!

Employment Type:

Part Time

Shift:

.5 FTE. 20hrs/wk. Evenings, 3p-11:30pm, Monday-Friday w/ every other weekend requirement. Determined by department needs.

Summary:

Under the supervision of the Registration Supervisor, and Team Lead, the Patient Facing Registrar greets patients and visitors upon arrival with professionalism while identifying and responding to their needs and communicating all urgencies to the clinical staff.

The PAR I performs outpatient, emergency room and / or inpatient registration functions. Provides general information to hospital colleagues, patients and families and ensures that patients meet financial requirements. Obtains accurate patient demographic and insurance information to provide timely submission of all encounters as well as provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service.

• Verifies insurance benefits and checks for the necessity of pre-certification, authorization and referral.

• Performs medical necessity checks where needed.

• Secures patient signatures for required hospital forms and collection of patient's financial responsibility when required.

• Is responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers.

• Functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues.

• Rotates into various areas of Patient Access and may work a variety of shifts.

Requirements:

• HS diploma or equivalency (Required)

• Associate degree (Preferred)

• Minimum one (1) year experience in insurance verification and customer service (Required)

We offer a competitive salary and comprehensive benefits including:

• Medical, Dental, & Vision Coverage

• Retirement Savings Program

• Paid Time Off

• Tuition Reimbursement

• Free Parking

• And more!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.