Patient Access Representative

Summary

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:

• Must possess a high school diploma or GED

• 1 year experience in customer service preferred

SPECIFIC REQUIREMENTS

• Knowledge, Skills and Abilities:

• Microsoft Word, Power Point, Excel

• Microsoft Outlook

• Meditech (if applicable to position)

• Epic (if applicable to position)

• Performance Manager/NetLearning

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Must be able to read, write, and speak the English language in an understandable manner.

• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

• Must be able to follow written and oral instructions.

• Must be able to work weekends and holidays (rotation).

• Other Requirements:

• Basic computer knowledge

• Must be able to perform routine clerical tasks, copiers, scanners etc

• Must be able to accurately type 40 words per minute?