Patient Access Representative - Concord Outpatient Rehab - Full Time - 8 Hour - Days

Job Description:

The Patient Access Service (PAS) Representative is responsible for greeting patients at various JMH facilities/patient services entry points to coordinate registration, authorization, and information processing requirements associated with the patient visit and services needed. The PAS Representative gathers appropriate demographic, clinical and financial information in a timely and accurate manner to ensure the patient's smooth interaction with John Muir's various healthcare services. The person in this role works under the direct supervision of the department manager.

Education:

• High School Graduate or Equivalent Required

Experience:

• 2 years Medical Office Preferred

• 2 years Insurance Plan Payment Practices and Billing Requirements Preferred

• 2 years Information Technology - Electronic Health Records Preferred

Skills:

• Good spelling and Grammar skills.

• Keyboard by touch.

• Must have excellent written and verbal communication skills as well as excellent interpersonal and organizational skills.

• Must have excellent communication and customer service skills and be able to respond to a variety of circumstances with compassion, patience and flexibility, sometimes under difficult circumstances.

• Able to work in an established time frame with attention to detail and accuracy

Work Shift:

08.0 - 09:30 - 18:00 No Waive (United States of America)

Pay Range:

$28.90 - $37.02

Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word 'exempt' on it.

Scheduled Weekly Hours:

40