Patient Access Representative, Chula Vista Mediacal Plaza

San Ysidro Health Center Chula Vista , CA 91909

Posted 2 weeks ago

Position Summary:

Answer telephones, greets, assists and directs visitors, patients and other clinic office callers. Guides, screens and registers new patients. Assists patients in obtaining services and provides information on funding eligibility and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems. Performs clerical duties to support the daily business activities of the clinic location.

Essential Functions of the Job:

  • Assembles all data and documents required for complete patient registration, including, insurance verifications and authorizations.

  • Enters all patient demographic information into NextGen system.

  • Assesses patient financial responsibility and collects co-pays and deductibles at time of check-in.

  • Obtains and documents funding information from patients and provides information on available funding resources.

  • Uses payer resources (RTS) and websites to explore and access eligibility; initiates referrals for varies insurance such as Medi-Cal, Medicare, Manage Care, Commercial, etc. administers and determines patient eligibility for Sliding Fee Discounts Program.

  • Works in collaboration with all areas of patient inquire to identify and resolve issues and/or barriers.

  • Enters a variety of fiscally related information into databases; maintains fiscal records and files. Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems.

  • Recognizes need for immediate and urgent services.

  • Provides assistance, guidance and direction to visitors and patients.

  • Assists in care and maintenance of department equipment and supplies.

Additional Duties and Responsibilities:

  • Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

  • Participates in educational programs and in-service meetings.

  • Attends meetings as required.

  • Performs other related duties as assigned or requested.

Job Qualifications:

Education Required (Minimum level of education):

High School or GED equivalent.

Certifications/Licenses:

CA Driver's License preferred. Medical Assistant Certification preferred.

Experience:

One-year of customer service experience required. Previous experience in a Medical setting preferred.

Verbal and Written Skills Required to Perform the Job:

Bilingual (Spanish-English) required; must have good written and verbal communication skills.

Other details

  • Pay TypeHourly
  • 678 3rd Ave, Chula Vista, CA 91910, USA
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Access Representative Chula Vista Medical Plaza

San Ysidro Health Center

Posted 2 weeks ago

VIEW JOBS 3/9/2019 12:00:00 AM 2019-06-07T00:00 Position Summary: Answer telephones, greets, assists and directs visitors, patients and other clinic office callers. Guides, screens and registers new patients. Assists patients in obtaining services and provides information on funding eligibility and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems. Performs clerical duties to support the daily business activities of the clinic location. Essential Functions of the Job: * Assembles all data and documents required for complete patient registration, including, insurance verifications and authorizations. * Enters all patient demographic information into NextGen system. * Assesses patient financial responsibility and collects co-pays and deductibles at time of check-in. * Obtains and documents funding information from patients and provides information on available funding resources. * Uses payer resources (RTS) and websites to explore and access eligibility; initiates referrals for varies insurance such as Medi-Cal, Medicare, Manage Care, Commercial, etc. administers and determines patient eligibility for Sliding Fee Discounts Program. * Works in collaboration with all areas of patient inquire to identify and resolve issues and/or barriers. * Enters a variety of fiscally related information into databases; maintains fiscal records and files. • Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems. * Recognizes need for immediate and urgent services. * Provides assistance, guidance and direction to visitors and patients. * Assists in care and maintenance of department equipment and supplies. Additional Duties and Responsibilities: * Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. * Participates in educational programs and in-service meetings. * Attends meetings as required. * Performs other related duties as assigned or requested. Job Qualifications: Education Required (Minimum level of education): High School or GED equivalent. Certifications/Licenses: CA Driver's License preferred. Medical Assistant Certification preferred. Experience: One-year of customer service experience required. Previous experience in a Medical setting preferred. Verbal and Written Skills Required to Perform the Job: Bilingual (Spanish-English) required; must have good written and verbal communication skills. Other details * Pay Type Hourly * 678 3rd Ave, Chula Vista, CA 91910, USA San Ysidro Health Center Chula Vista CA

Patient Access Representative, Chula Vista Mediacal Plaza

San Ysidro Health Center