Patient Access Representative 1

This is a full-time position working M-F, 7:30am-4pm or 8:30am-5pm depending on business needs. Weekly Earned Wage Access is an option for this position.

Job Summary: The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. You will report to the Manager.

Primary Tasks:

1. You will establish, update, and correct patient chart information using eligibility guidelines.

2. Check patients in and out, answer phones, deliver messages, and contact patients regarding follow ups and missed appointments.

3. Verify insurance eligibility and assign referrals to the Benefit Coordinator.

4. Complete Medicare Secondary Payer questionnaire for Medicare patients.

5. You will educate patients on health insurance, tribal membership, CDIB cards, Affordable Care Act, and VA benefits.

6. Scan documentation in Vista Imaging following policy.

7. Maintain accurate records of patient information.

8. Address patient requests from the patient portal, create charts, schedule appointments, and make necessary updates to medical records and demographic information.

9. Perform other responsibilities as assigned.

Required Education and Experience:

• High school diploma or GED
• Knowledge of HIPAA
• Experience verifying and sequencing Medicare, Medicaid, and private insurance
• One [1] year experience in a medical office setting

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

• Free gym membership

• Free access to employee health clinic

• Free lunch for casino & resort associates

• Earned wages access once per week for hourly Associates

• Pet insurance

• Paid vacation / sick time

• Medical / Dental / Vision

• 401(K) with company match

• College tuition reimbursement

• Short-term disability, long-term disability, and family leave

• Employee assistance program

• Employee prescription program

• CNO Paid Life Insurance

• Teladoc

• On Site Dental Clinics (Jet Dental)

• On Site Mammogram Services

• Free diabetes and hypertension monitoring benefit (Livongo)

• Accolade- Concierge Benefits Program

• Wellness Program that equals savings on health insurance cost (Virgin Pulse)

• Maternity Care Program

• (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

• Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

• Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

• Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

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Job Identification: 12486

Job Category: Health Care Services

Posting Date: 10/03/2024, 1:02 PM

Job Schedule: Full time

Job Shift: Day Shift

On-Site/Remote: On-Site