Patient Access Rep

Job Description

ECU Health

About The East Carolina Heart Institute at ECU Health Medical Center

East Carolina Heart Institute at ECU Health Medical Center is the region's preferred facility for cardiovascular care. The six-story tower houses clinical space, diagnostic services and cardiovascular operating rooms, including a hybrid operating room. It features 120 beds for patients undergoing procedures for cardiac medicine, cardiac surgery and vascular surgery.

Position Summary

• Performs patient registration.

• Provides insurance benefits interpretation and counseling.

• Maintains medical terminology skills and knowledge of third party payer regulations.

• Performs patient and customer relations.

• Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.

• Associate Degree or higher: preferred

• 2 years Customer Service is required

• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.

• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.

• Basic computer skills

Other Information

• Location/Department: ECU Heart Institute

• CVS Cardiology

• This position is full-time

• Monday to Friday 8am

• 5pm

• Benefit eligible.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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