Usmd Health System Cleburne , TX 76031
Job Purpose:Responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.
High school diploma or GED.Minimum of one year of medical business office experience preferred. Excellent customer service skills, computer skills, CPT and ICD-9 coding, and general knowledge of medical terminology required. Familiarity with medical billing, collection procedures and prior experience with EMR computer applications preferred.
Essential Job Responsibilities:
Interact with internal and external customers in a courteous manner in person and via telephone.
Complete check in and check out tasks.
Schedule new and existing patients.
Verify insurance and complete pre-authorizations and/or precertification of procedures.
Answer back-line telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed. Sorting of documents received via facsimile and distribution of incoming postal mail.
Scanning of all patients' (demographic) paperwork to patient chart and assist with batch scan filing.
Establish and maintain effective working relationships with patients, employees, and the public.
Perform other duties as assigned.