Patient Access Rep

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Job Type

Full-time

Description

• Full-time role . This is not a summer only position*

Schedule: Variable hours M-Th 7am-7pm and Friday 7am-4:30pm.

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.

Key Functions:

• Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.

• Provides excellent customer service to patients by listening and appropriately serving patients.

• Contributes to an overall positive work atmosphere through actions and attitude.

• Relays relevant information to the appropriate internal staff.

• Follows practice procedures for appointment entry, check-in and/or check-out processes.

• Participates in office meetings and educational activities.

• Maintains work area in neat and orderly manner.

• Complies with HIPAA procedures.

• Other duties as assigned.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.