Job ID: 1187420
Employment Status: Part-Time
Your Career. Made Better.
Christian Hospital is an acute-care community hospital with 220 staffed beds, located in north St. Louis County. As a founding member of BJC HealthCare, the hospital has an expert medical staff and a diverse workforce of nearly 2,000 health care professionals who are dedicated to providing the absolute best care with the latest technology and medical advances. Christian Hospital is nationally recognized for stroke care and cardiology, and highly regarded for its excellence in emergency medicine, robotic surgery, orthopedic and spine surgery, pulmonology and wound care.
Our Northwest HealthCare campus, located six miles west of Christian Hospital in Florissant, offers the community 24-hour emergency care as well as a variety of outpatient services and physician practices.
Registration at Northwest Healthcare of BJC provides services to all patients entering our facilities for any out patient testing or Emergency care, regardless of age or diagnosis regardless of ability to pay.
To ensure prompt and efficient access to hospital care, by providing exceptional service to customers during the registration experience. Create a customer focused environment through effective communication with patients and guests. Accurately collect reimbursement information for clinical care and reimbursement. Coordinates and is responsible for patient registration for initiation of legal medical record and financial data.
Proficient on the hospital registration and multiple ancillary computer systems. Registers, verifies insurance, checks insurance eligibility, scans and retrieves documents in the Activefax system. Provide preparation instructions for each procedure scheduled. Proficient in insurance basics to recognize commercial and government plans and where to obtain a referral or authorization. If required, determine appropriate point of service payment and obtain amount from the patient by utilizing appropriate scripting.Communicate in a professional, positive and respectful manner with patients and offices. Be able to provide consistent excellent customer service in a variety of situations.Assures hospital compliance with Medicare Secondary Payor (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Ensures each patient completes HIPAA acknowledgement and offers financial assistance information.Validates that the order is complete with two patient identifiers, a dated signature by the ordering provider, an appropriate diagnosis is indicated for the test being ordered, and correct that the correct test is indicated.Perform price estimation prior to service and issues ABN to the patient to collect their non-covered amount due for the scheduled services.
High School Diploma or GED
Preferred Requirements and Additional Job Information
Licenses & Certifications
Service Support Skills
Patient Access - 1 year or more
Note: not all benefits apply to all openings
Comprehensive medical, dental, life insurance, and disability plan options
Pension Plan*/403(b) Plan
Health Care and Dependent Care Reimbursement Accounts
On-Site Fitness Center (depending on location)
Paid Time Off Program for vacation, holiday and sick time
Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer