Patient Access Rep

Job Summary:

The PAS I is responsible for registration of patients following all EMTALA regulations, including preparing accounts for billing, verifying third party insurance and patient demographic information; and collects upfront patient cash. Additional responsibilities include working in PBX as directed, understanding codes and how to call them.

Licensure and Certification:

• Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire

Education:

• Minimum High School graduate or GED equivalent

Experience:

• One year minimum in hospital or other health care setting

Knowledge and Skills:

• Medical Terminology

• Knowledge of third party eligibility.

• Computer literate including keyboard accuracy and efficiency.

• Customer service skills

Physical Demands

• Clerical/Administrative Non-Patient Care:

• Frequent sitting and standing/walking with frequent position change.

• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.

• Occasional/intermittent reaching at or above shoulder level.

• Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.

• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.

• Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.

Key for Physical Demands

Continuous

66 to 100% of the time

Frequent

33 to 65% of the time

Occasional

0 to 32% of the time

Job Summary:

The PAS II is responsible for the registration of patients following EMTALA regulations, including preparing patient accounts for billing, verifying third party insurance and patient demographic information, estimating ,informing patients and upfront collection of estimated liability. In addition, working in any other services that may relate to the registration of patients, as well as working in PBX as directed, understanding codes and how to call them.

Licensure and Certification:

• Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire

Education:

• Minimum High School graduate or GED equivalent

Experience:

• Two years minimum in hospital or other health care setting such as a medical office or insurance billing.

Knowledge and Skills:

• Knowledge of third party reimbursement especially HMO/ PPO.

• Basic medical terminology

• Computer literate including keyboard accuracy and efficiency

• Customer service skills

Physical Demands

• Clerical/Administrative Non-Patient Care:

• Frequent sitting and standing/walking with frequent position change.

• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.

• Occasional/intermittent reaching at or above shoulder level.

• Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.

• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.

• Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.

Key for Physical Demands

Continuous

66 to 100% of the time

Frequent

33 to 65% of the time

Occasional

0 to 32% of the time