Patient Access Rep For Full Time Night Shfits At Metro West Medical Center

Tenet Healthcare Corporation Framingham , MA 01702

Posted 5 months ago

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individualmust be able to perform each essential duty satisfactorily. The requirementslisted below are representative of the knowledge, skill and/or abilityrequired. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

  • Minimumtyping skills of 35 wpm

  • Demonstratedworking knowledge of PC/CRT/printer

  • Knowledgeof function and relationships within a hospital environment preferred

  • Customerservice skills and experience

  • Abilityto work in a fast paced environment

  • Abilityto receive and express detailed information through oral and writtencommunications

  • Coursein Medical Terminology required

  • Understandingof Third Party Payor requirements preferred

  • Understandingof Compliance standards preferred

  • Mustbe able to perform essential job duties in at least two Patient Access serviceareas including ED.

  • Usesproper negotiation techniques to professionally collect money owed by our

Patients/Guarantors.

  • Buildsand maintains collaborative relationships with both internal and external

Clients that lead to more effective communication and a higher level ofproductivity and accuracy.

  • Mustbe able to appropriately interpret physician orders, medical terminology andinsurance cards while maintaining Conifer Standards of Care.

EDUCATION / EXPERIENCE

Include minimum education, technical training,and/or experience preferred to perform the job.

  • HighSchool Diploma or GED required

  • 0 1 year in a Customer Service role.

  • 0 1 year administrative experience in medical facility, health insurance, orrelated area preferred

  • Somecollege coursework is preferred

PHYSICAL DEMANDS

The physical demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

  • Mustbe able to sit at computer terminal for extended periods of time

  • Occasionallylift/carry items weighing up to 25 lbs.

  • Frequentprolonged standing, sitting, and walking

  • Occasionallypush a wheelchair to assist patients with mobility problems.

WORK ENVIRONMENT

The work environment characteristics describedhere are representative of those an employee encounters while performing theessential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

  • Hospitaladministration

  • Canwork in patient care locations which include potential exposure tolife-threatening patient conditions.

OTHER

  • Mustbe available to work hours and days as needed based on departmental/systemdemands.

  • ResolvesPhysician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.

Patient Access


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Patient Access Rep For Full Time Night Shfits At Metro West Medical Center

Tenet Healthcare Corporation