Patient Access Registration
Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM
We are seeking an energetic candidate for our Patient Access Registration Department at The University of Arizona Cancer Center @ Dignity Health St. Joseph's Hospital and Medical Center. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co - payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.
As a Patient Access Registrar, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.
Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).
This position is full-time (40 hours/week) Monday
Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 7:00am
7:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 625 N. 6th St..
Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
Obtain Benefits and Insurance verification
Point of Service Cash Collection, Co
Accurate Computer Data Entry
Organize and schedule patient services and appointments for referrals
Register and Pre
Work with various systems including the Patient Registration and Electronic Medical Record
Generate, review and analyze patient data reports and follows up on issues and inconsistencies as necessary
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma / GED (or higher)
2 years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
1 years of Customer Service experience
1 years of professional experience with insurance policies and procedures
Understanding of Medical Terminology
Ability to work day shifts, Monday through Friday 7am
Bilingual fluency with English & Spanish
Working knowledge of facility pricing structure and cost estimates
Knowledge of ICD9 (10) and CPT terminology
Previous experience in collecting patient copays, deductibles, etc
Experience submitting authorization requests and / or processing referrals
Previous working experience with Microsoft Office products: (Ability to open, edit, create, save, and send documents in Microsoft Word; ability to open, edit, create, save, and send spreadsheets Microsoft Excel; & ability to open, edit, create, save, and send emails in Microsoft Outlook)
UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.
Some of the steps we've taken to ensure employee well-being include:
Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19
Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
Fully cover the COVID-19 healthcare costs for our employees
Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home
You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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