Patient Access Quality Analysis: FT, Days

Position Highlights:

• Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.

• Work/life: You will find support to help you manage your personal life while building a career.

• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What you will do:

• Ensure the accuracy of the medical record number assignment, make corrections as deemed appropriate. Verifies and merges duplicate medical record numbers and/or EMR numbers.

• Works daily MPI edit, Medical Record Number Assignment, Deleted/Restored Records, Merges, Unmerges, Moved Accounts and Duplicate Soc Sec Numbers Reports.

• Notifies designated staff of duplicate Medical Record merges to correct all systems and educate staff.

• Enter and verifies accurate demographic information from birth certificates into the patients MPI, scan Birth work sheets and Certificates to the EChart.

• Review the local newspaper for deceased patients. Update expired patients Medical Record that expired off site and send notification to the designated staff. Verify patients that expired on site have the correct date and time listed in the MPI.

• Research and update Mail Return addresses from daily mail drops. Manage the weekly SOS address return report by assisting, training other staff to assist and verify completion in a timely manner. Update verified addresses and send to SOS.

• Answers phone and handles the caller's requests as appropriate.

What you will need:

• High school diploma, or equivalent.

• Ability to use computer keyboard.

• Ability to maintain and project a positive impression of the Medical Center at all times.

• Ability to handle telephone and face-to-face inquiries and problems.

• Ability to maintain neat and orderly files, records, and reports.

• Ability to understand instructions and communicate effectively in both written and oral form.

• Punctual attendance at assigned work location is required.