Novant Health is seeking a Patient Acess Pre-Visit Representative II that is responsible for scheduling of all procedures, registration activities, gathering and processing of patient demographic and insurance information.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Join Team Aubergine NovantHealth. Let Novant Health be the destination for your professional growth.
Education: High school diploma or GED required.
Experience: Minimum two years related experience required.
Licensure/certification/registration: CHAA required.
Additional skills required: Coordinate multiple calls and requests. Interpersonal and communication skills, experience and competency in customer relation skills in a professional environment. Organize and prioritize work. Exhibits effectiveness as a member of a team and is self-directed. Good problem solving skills. Detail oriented, work independently and communicate using "remarkable" customer skills. Microsoft office (Excel, Word, PowerPoint, Access) skills.
Additional skills preferred: Medical terminology.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".