Patient Access Manager, Admitting, Full-Time, Days, Albuquerque, NM
We are hiring a Patient Access Manager to join our Admitting Team in Albuquerque, NM
This full-time job is located at Lovelace Shared Services, organizational support departments for all Lovelace facilities including Coding, Finance, Health Information Management, Revenue Cycle, Marketing, and the Resource Team. We are dedicated to exceeding our customers' expectations in every way.
Knowledge of managed care, worker's compensation, government and state of Medicaid insurance benefits deductibles, co-insurance/co-pay, authorization and patient financial responsibility
Position oversees an Insurance Verification, Financial Counseling, and Pre-Registration team that performs insurance verifications, authorizations, and patient follow up activities.
Responsible for providing root-cause analysis and implementing action plans to significantly improve work flow and ensure patient benefits are completed timely in accordance with company policy and procedures
Associate's degree - education may be substituted for relative experience
Minimum of 5 years of Healthcare insurance experience, and a minimum of three (3) years of management experience in an insurance management role, preferably in a multi-division healthcare business
Advanced Computer Skill desired
Excellent project management organization skills
Excellent staff mentorship and educational skills
Problem solving & critical thinking skills
Able to meet deadlines and manage multiple priorities
Strong interpersonal, verbal and written communication skills with a strong phone presence
Knowledge of rules and regulations pertaining to insurance benefits, financial counseling and collection of any monies due at the time of service
Skill in evaluating information or situation and making judgments based on facts
Ability to establish and maintain effective working relationships with insurance companies, patients, employees, and the public
Demonstrate knowledge and understanding of organizational policies, procedures and systems
Named one of the 150 Great Places to Work in Healthcare by Becker's Hospital Review
Named one of the Best Places to Work by Albuquerque Business First
Named Top Workplace by Albuquerque Journal, 2013, 2014 and 2015
Named to Modern Healthcare's 100 Best Places to Work five times since 2008
Lovelace is a drug-free employer with smoke free campuses.
Ardent Health Services