Patient Access Intake Representative - Urgent Care

Overview

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row!

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

We are searching for a talented Patient Access Intake Representative

• Urgent Care

• $1,350 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 36hrs

Shift: Day/Evening Shift, Monday

• Friday 8:00am

• 8:00pm, Saturday/Sunday 9:00am

• 5:00pm with weekend and holiday rotation

Location: Urgent Care

• Seekonk, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

Available to regular status employees who are scheduled to work a minimum of 20 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Manager, Urgent Care. Perform a wide variety of duties to facilitate patient access throughout the organization. Ensure patient compliance with applicable SPG policy and obtains accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations. Determine and actively collect patient liabilities. Sign Biomedical waste manifest receipt when vendor picks up waste. Required to work weekends and Holidays. Expected to stay later than scheduled if a patient checks in close to closing time.

Qualifications

• Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred.

• Demonstrate very good communication & interpersonal skills.

• Strong computer skills including medical based programs.

• Proficiency with Word, Excel, and other software programs preferred.

• Over three years related health care experience including working with third party payers preferred.

• Complete state approved biomedical waste training required to sign waste manifest documents within 90 days of hire.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Pay Range

USD $16.39

• USD $27.50 /Hr.

Rotation Schedule Requirement

Every other weekend and holiday