Patient Access Coordinator, Pt/Days Outpatient Infusion

BJC Healthcare Saint Louis , MO 63150

Posted 1 week ago

Job ID: 1185330

Employment Status: Part-Time

Regular/Temporary: Regular

Your Career. Made Better.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Department of Ambulatory Services at Barnes-Jewish Hospital consists of the multidisciplinary staff of BJH Ambulatory Services including responsibility for the GI Labs, Minor Procedure Center, Pain Management Center, Diabetes Center, Resident Clinics, Wound/Ostomy Center and other services as assigned. This department assures that all customers receive the highest level of attention and prompt, courteous service.

Join Us!

Role Purpose

Performs scheduling, reservation, pre-registration and verification functions that ensure a pre-certification of hospital care if required and accurate reimbursement information for billing. Ensures patients are registered in a manner compliant with all government regulations.

Responsibilities

Obtains complete and accurate information that enables the establishment of a medical record.Coordinates workflow and staffing.

Minimum Requirements

Degree

High School Diploma or GED

Experience
2-5 years

Supervisor Experience

No Experience

Preferred Requirements and Additional Job Information

Degree

Associate's Degree

  • Business/related

Service Support Skills

Patient Access

  • 2 years or more

Additional Job Information
24 Hours per Week

  • Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options

  • Pension Plan*/403(b) Plan

  • 401(k) plan

  • Tuition Assistance

  • Health Care and Dependent Care Reimbursement Accounts

  • On-Site Fitness Center (depending on location)

  • Paid Time Off Program for vacation, holiday and sick time

  • Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Access Representative PT 300Pm1130Pm

Mercy Healthcare

Posted 2 days ago

VIEW JOBS 3/18/2019 12:00:00 AM 2019-06-16T00:00 Overview We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart. At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow. Responsibilities and Qualifications Overview The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards. The Patient Access Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. Qualifications: Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications: Experience and Education Requirements: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required some college helpful. Minimum skills, knowledge and ability requirements: Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.Strong organizational skills; attention to detailAbility to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard. Mercy Service - * Greets every individual on the phone or in person with a smile and a warm, professional greeting. * Provides outstanding customer service to all internal and external customers including our patients, visitors, co-workers, physicians, and insurance companies. * Keeps all wait times to a minimum. Communication - * Works effectively with other co-workers, clinical departments and clinics to accomplish work and departmental projects. * Demonstrates positive and professional communication skills. * Exhibits objectivity and openness to others' views, contributes to building a positive team spirit. Confidentiality - * Respects at all times the confidentiality of patient records and uses complete discretion when discussing patient matters. * Ensures all patient information is secured and all paperwork is disposed of in appropriate confidential trash receptacles. Stewardship - * Ensures all out of pocket financial responsibility is documented on all encounters and communicated as appropriate. * All out of pocket financial responsibility is requested prior to and/or at the time of service. * Refers patients for financial assistance or to the Medicaid Eligibility team when appropriate. * Accurately posts patient payments and balances cash drawer as per departmental policy. Change Management - * Demonstrates an open attitude toward change and participates in the change process. * Handles variance in job duties, making necessary adaptations. * Follows instructions, responds to management direction. Quality - * Ensures the highest level of accuracy and thoroughness of registration information including demographics and insurance information. * Accurately identifies patient record using a minimum of two patient identifiers (name, DOB, SSN). * Ensures that appointments are scheduled accurately and all required directions are communicated to the patient. * Referrals are accurately completed including all required smart phrases. * Follows all policies and procedures pertaining to insurance verification, eligibility, appropriate pre-certification requirements. Compliance - * Obtains all required data to meet various Health System standards and regulatory requirements (e.g. Joint Commission, Medicare Compliance, EMTALA, HIPAA, etc.) * Obtains legal signatures on appropriate insurance, consent, and financial forms. * Obtains all required clinical information including paper requisitions as needed. Proficiency and Initiative - * Demonstrates knowledge of the necessary computer applications. * Knowledgeable of computer down time procedures, notifying all parties involved, and utilizing manual processes as appropriate. * Participates in professional continuing education opportunities. * Volunteers readily, actively seeks new knowledge and skills for personal and job development. * Takes responsibility for own actions and commits to doing the best job possible. * Meets established patient processing goals and revenue cycle goals. We'll Support You at Work and Home Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills. What Makes a Good Match for Mercy Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply. Mercy Healthcare Saint Louis MO

Patient Access Coordinator, Pt/Days Outpatient Infusion

BJC Healthcare