Pathology Coordinator (38952)

Responsibilities/Tasks:

• Contact patients daily to communicate patients Pathology results effectively and answer patients' questions when needed.

• Effective/strong telephone skills.

• Ability to communicate with providers whether through emails or phone calls.

• Competent with the terminology needed to perform the job.

• Able to schedule appointments with multiple providers using Next Gen Practice Management.

• Good understanding using EMA Electronic Medical Records.

• Able to triage phone calls. Can help answer the patient's concerns regarding their Pathology results.

• Able to activate the Portal for the patient so they may view their records or pathology results.

• Answer triage calls and task teams.

• Update pharmacy changes.

• Send medication refills when indicated.

• Ability to plan, organize and prioritize each day.

• Ability to work effectively as a team member with providers and other staff.

• Self -starter.

• Able to work with minimal supervision

• Able to reach weekly goals as a team.

• Motivation to succeed as a team.

• Create a culture of patient excellence and delivering customer service.

Qualifications

Qualifications

Education: Certification not required, but preferred (i.e., Certified Medical Assistant, Certified Dermatology Technician, etc.)

Experience: Minimum two years' experience in a doctor's office. Prior dermatology experience. EMA experience preferred.

Performance Requirements:

• Quality written and verbal communication skills.

• Professional in appearance and mannerisms.

• Understand dermatology terminology.

• Able to demonstrate compassion and caring in dealing with others, patients and coworkers alike.

• Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Please note, any offer of employment is contingent upon successful completion of a pre-employment background check. A record with prior conviction is not an absolute bar to employment.

No phone calls or agencies, please.