Passenger Service Agent

PSG Global Solutions Sterling , VA 20166

Posted 1 week ago

Responsibilities:

  • Inspecting and verifying passenger documentation
  • Issuing boarding passes and rescheduling passengers affected by flight interruptions or cancellations
  • Assisting passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (Ulvt), VIP passengers and passengers needing wheelchair assistance
  • Directing passengers through Customs, Immigration, and Quarantine, as required
  • Assisting Ramp Service Agents to ensure that wheelchairs, smothers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  • Operating equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software

Requirements:

  • High School diploma or GED equivalent
  • Excellent communication skills (written and verbal) in country specific language

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Then please send your resume now for immediate consideration

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Passenger Service Agent

PSG Global Solutions