Passenger Operations Specialist III - 55010910

Requisition No: 825367

Agency: Department of Transportation

Working Title: PASSENGER OPERATIONS SPECIALIST III - 55010910

Pay Plan: Career Service

Position Number: 55010910

Salary: $53,495.04 - $69,228.87

Posting Closing Date: 03/29/2024

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

129 / OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: MICHELLE PERONTO

CONTACT PHONE NUMBER: 863-519-2551

CONTACT EMAIL ADDRESS: MICHELLE.PERONTO@DOT.STATE.FL.US

ANTICIPATED BI-WEEKLY HIRING SALARY: $2,334.90

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)

• $25,000 life insurance policy (100% employer paid)

• Dental, vision and supplemental insurances

• State of Florida retirement package

• Generous vacation and sick leave

• 10 paid holidays a year

• Career advancement opportunities

• Tuition waiver for public college courses

• Training opportunities

• Flexible work schedules and telework (for designated positions)

• Employee Assistance Program (EAP)

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!

For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.

In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.

The Passenger Operations Specialist III is also known as a Transit Project Coordinator. This position is part of the District One transit team which is made up of 3 Transit Project Coordinators, 3 transit support persons, and 2 part-time modal planners. As a team, we manage, coordinate, and partner with Urban and Rural Transit agencies, as well as multiple non-profit or specialty agencies who serve specific clients.

The selected applicant would be a Transit Projects Coordinator working in either the Bartow or Fort Myers Office depending on the applicant's selection. If selected, the main project responsibilities would be to represent the Florida Department of Transportation (Department) for various transit agency safety and compliance inspections, review grant applications, manage state and federal funding, sit on various advisory boards, and provide technical assistance and guidance to our partners.

Transit Projects Coordinators must also pay invoices and be able to withstand a financial audit. The transit team is involved in other interesting projects and studies, coordination with regional Planning Organizations, agency vehicle inventories, presentations for grant workshops, and other audits.

Candidates will acquire most knowledge from on-the-job training. However, the following skill sets are desired for this position: organizational skills, attention to detail, multi-tasking abilities, works well with others, self-motivated, strong communication skills, the ability to understand and interpret Federal and State regulations, and a comfort with managing contracts and on-going projects.

POSITION DESCRIPTION: Coordinates and manages Department-administered State and Federal transit and transit planning programs and projects in assigned Counties in District One.

Assists local governments, agencies, and other partners to determine local, regional and multimodal solutions, and in developing and monitoring complex projects. Fulfills transit management responsibilities, including assisting local customers such as grantees, with implementing public transit programs and/or projects in rural and urbanized areas through, for example, the State Transit Service Development, Transit Corridor, Transit Block Grant, Commuter Assistance and Ride Share, Park-and-Ride Lot, and other State formula and/or discretionary allocation grant programs. Serves as a District coordinator for one or more Department-administered Federal Transit Administration Programs; may manage consultant task work orders. Coordinates with the Department's vehicle procurement program contractor as it relates to District One grantees' equipment procurement actions.

Develops and prepares transit elements of the Department's Tentative Work Program while ensuring the accuracy of both state and federal program data and balances funding levels. Implements, monitors, and manages the transit elements of the Department's Adopted Work Program.

Supports local agencies to maintain program and project balances to maximize the use of state and federal funds. Develops and processes Public Transportation Joint Participation Agreements (JPA) according to the Department's procedures, production schedule and fiscal year production targets. Reviews and processes project invoices and support documentation for payment to ensure eligibility of costs and to comply with contractual provisions.

Reviews and approves change request orders and third-party contracts to ensure consistency of proposed work with project scope(s) of services. Conducts site review and prepares correspondence to ensure compliance with Agreement requirements and Departments procedures. Ensures Department compliance and success with financial and program management audits.

Relies on and follows that State Management Plan to achieve District One's compliance with its categorical requirements; provides leadership for District One's compliance. Coordinates with the Department's Central Office/Public Transit Office to implement an electronic Department transit business management system (ie: TransCIP).

Conducts annual grant workshops for federally funded transit programs. Review and select eligible grantees from the annual submission of grant applications for the Department administered Federal programs. Prepare the Program of Projects (POP) for each Federal transit program, as assigned.

Assists local customers to create, operate and coordinate transit projects with the State's Commission for the Transportation Disadvantaged and its Transportation Disadvantaged Program pursuant to Chapter 427, Florida Statutes (F.S.). Represents the Department on assigned Local Coordinating Boards for the Transportation Disadvantaged pursuant to Florida Administrative Code in association with Chapter 427, F.S. Achieves Department success with its modal responsibilities in the Rural Areas of Opportunity (RAO - formerly Rural Areas of Critical Economic Concern [RACEC]) region, particularly through District One's Heartland Rural Mobility Plan.

Coordinates with District One Planning Office and its Intergovernmental Liaison staff with the multimodal metropolitan transportation planning process, including supporting Metropolitan Planning Organizations (MPO) Technical Advisory Committees. Attending Metropolitan Planning Organization meetings, as directed.

Supports Department processing of Federal Highway Administration ("flex") funds for transit purposes, in support of and in collaboration with internal (e.g. other Department offices' staffs) and external customers (e.g. Metropolitan Planning Organizations and transit agencies).

Serves as key support staff to other State and Federal program managers or coordinates. Participates and reviews transportation studies and activities.

Represents the Department on various committees for Complete Streets, Transit Development Plans, Transit Oriented Development Design, corridor studies, master plans, and other studies or efforts that integrate or elevate transit as a viable mode. Supports Departments efforts to implement the Florida Transportation Plan. Contributes to State goals by assisting the public with transportation needs.

Contributes to the quarterly Title IV, "Civil Rights Act of 1964", Progress Report. Prepares reports, materials, and correspondence. Plans, organizes, and conducts meetings and technical assistance workshops; and makes presentations.

KNOWLEDGE, SKILLS AND ABILITIES: ABILITY TO EFFECTIVELY USE A COMPUTER AND VARIOUS COMPUTER APPLICATIONS; ABILITY TO MANAGE MULTIPLE TAKS SIMULTANEOUSLY; ABILITY TO COMMUNICATE EFFECTIVELY, BOTH VERBALLY AND IN WRITING; ABILITY TO EFFECTIVELY PLAN, ORGANIZE, AND WORK INDEPENDENTLY; ABILITY TO WORK AS AN EFFECTIVE MEMBER OF A TEAM OR GROUP TOWARDS COMMON GOALS OR OBJECTIVES; ABILITY TO MAINTAIN GOOD WORKING RELATIONSHIPS WITH PEERS, MANAGEMENT AND CUSTOMERS; ABILITY TO UNDERSTAND, INTERPRET AND LOCALLY APPLY PROCEDURES, PROCESSES AND REGULATIONS.

OTHER JOB RELATED REQUIREMENTS: Responsible for adhering to the provisions and requirements of Section 215.422, Florida Statutes (FS), related to State Comptrollers rules and Department of Transportation (DOT) invoice processing and warrant distributions. Employee will be required to be responsive to emergency situations within a very short timeframe and serve in the Transportation Emergency Management Team.

MINIMUM QUALIFICATIONS: A bachelor's degree from an accredited college or university. The required college education can be substituted on a year-for-year basis with professional or nonprofessional experience in the related fields of transportation, planning, public administration, business administration, engineering, or logistics (including internships or co-ops). Equivalent combination of education and experience may include an associate's degree or equivalent from two-year college or technical school, plus two years' experience in the related fields as described above.

As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Lakeland