A Party Planner Sales Specialist is a passionate party enthusiast who helps customers create memorable events, while driving in-store sales. The Party Planner Sales Specialist is also responsible for merchandising a portion of the sales floor to ensure presentation meets company standards.
Party Planner Responsibilities -- 70%:
Utilize selling skills, product knowledge and technology to inspire customers to purchase all of their party needs.
Engage with customers to build relationships, identify party needs and offer creative ideas to increase sales.
Utilize industry publications and social media to identify and translate entertaining trends to create unique and inspiring events for customers.
Assist the customer throughout the planning process, which includes follow-up to the shopping experience and to the event itself, to build brand loyalty and repeat business.
Merchandising Responsibilities -- 30%:
Ensure that the store's merchandise presentation and inventory management achieve company standards.
Merchandise designated area of store to company Plan-O-Gram direction
Coordinate store signage and pricing (labels) for designated area
Performs top stock management for inventory replenishment
Address sales floor inventory levels through cycle counts of designated areas
Merchandise instore merchandising to address NOP and maximize presentation
Coordinate completion of company directed operations tasks (app task sign off)
Adheres to all standard operating procedures, policies and Best Methods
Self-Motivated: High level of ownership, accountability, initiative and selling drive. Competitive spirit and entrepreneurial confidence to succeed. Seeks product knowledge through all possible vehicles to become expert for the customer.
Goal Oriented: High achiever with a strong drive for results. Sets and achieves personal and sales goals. Resilient and highly adaptable.
Creative: Has the ability to react and adapt to the customer's needs, with ideas that create inspiring and memorable events. Can think beyond the packaged product to help customers design and create the perfect experience while also meeting a sales goal.
Communicates Effectively: Actively listens to the customer; asks probing questions; creates and describes a party vision for the customer both verbally and through digital media.
Builds Rapport: Makes connections with customers, builds trust, respect and confidence, inspires and influences decision making. Maintains contact beyond the initial sale to create brand loyalty and increase future sales.
Knowledgeable: Strong knowledge of the party business, related products, industry trends and experience hosting/coordinating parties and events. Utilizes a variety of methods, including technology to develop ideas to enhance the customer's shopping experience.
Available to work a flexible schedule, including nights, weekends & holidays
1-2 year sales, customer service, party planning or event experience (e.g., wedding planning, sales associate in retail store, telesales, etc.)
Ability to build and maintain strong customer relationships
Excellent communication skills
Demonstrates a passion for guest service and a competency for selling
Creative thinker with a passionate for planning parties / events
Ability to troubleshoot, work independently and as part of a team
High School Diploma or equivalent