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Part-Time Youth Services Associate - Liberty

Expired Job

Mid-Continent Public Library Liberty , MO 64069

Posted 4 months ago

Part-Time Youth Services Associate - Liberty

Position Overview:
Position will expire no later than September 14)

Individuals who are successful in this position are warm and friendly and really like helping people. The relationships made with youth and their families have a long-term impact. They are passionate about providing exceptional customer service to all customers. They are a team player and have their co-workers and organization's back. Learning about the organization and its products is exciting, and knowing that change will continue is part of the reason they want to work here. Coordinating with school librarians and filling in with services valuable to them is rewarding. Working for the library gives them a sense of real community contribution and their passion for working with youth shows in all of their interactions. They inspire fun in the people around them. This is a part-time position that works a maximum of 18 hours per week and it pays $14.81. This position includes evening and weekend shifts.

Reports to: Branch Management

Employee Expectations:

  • Models excellent customer service attitude and assists customers in a tactful and effective manner

  • Provides a proactive level of customer service and assists customers through various aspects of utilizing the library

  • Supports, promotes, implements, and makes decisions based on established Library policies, guidelines, and programs

  • Contributes positively to the efforts of the Library

  • Establishes and maintains supportive working relationships with internal and external customers

  • Knowledge and support of the principles of intellectual freedom including the Library Bill of Rights and the Freedom to Read Statement

  • Meets expectations set forth in the Non-Exempt Employee Expectations Document

  • Exhibits self-motivation in managing changing priorities

  • Negotiates for win-win solution

  • Exhibits characteristics of life-long learner in willingness to investigate new ideas

Essential Job Functions:

  • Learns, embraces and demonstrates technology

  • Acts as a guide for customers in use of the library and its resources

  • Recommends materials to customers, based on interests, needs and availability

  • Assists customers with library card accounts, including the receiving and recording of payment

  • Processes library materials for customer access

  • Ensures that library and its grounds are clean and orderly

  • Attends trainings off-site where transportation to another location in the service area will be expected

  • Uses creative techniques in displays to reach browsers who do not approach staff

  • Plans and creates eye-catching displays to break up the monotony of the stacks and draw customers into the collection

  • Adheres to the Library Bill of Rights and the Freedom to Read Statement

  • Opens and closes branch library

  • Presents programs for youth that bring fun and learning together

  • Demonstrates a knowledge of age appropriate literature

  • Evaluates program, keeps records, and reports branch activity

  • Presents library resources to school classrooms

  • Understands basic child and adolescent development theories and their implications for library programming

  • Conducts outreach to and develops partnerships with community based organizations around needs of youth

  • Coordinates and implements Library initiatives, including reading programs

Non-Essential Job Functions:

  • Shelves books and reads shelves for accurate material placement

  • Attends meetings, conferences and workshops

  • Performs basic custodial duties, as needed

  • Assists with branch special programs or events

Required Skills:

  • Uses effective verbal, written, and discreet communication

  • Performs duties requiring the exercise of professional skill, initiative and independent judgment

  • Successfully handles matters of conflict

  • Demonstrates proficiency in office productivity and other softwares

  • Exhibits knowledge of the Dewey Decimal System

  • Models excellent customer service attitude and delivery

  • Exhibits self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities

  • Perform multiple tasks concurrently

Experience and Training:

  • High School Diploma or GED Required

  • Bachelor's degree preferred

  • 2 years of relevant work experience required

Essential Physical Abilities to be accomplished with or without reasonable accommodation are:

  • Clarity of speech and hearing which permits the employee to communicate effectively with the supervisor and other employees.

  • Vision which permits the employee to produce and review a wide variety of library materials, written correspondence, reports and related materials in both electronic and hard copy form.

  • Manual dexterity which permits the employee to operate a keyboard and any other assigned equipment to process library materials.

  • Personal mobility which permits the employee to monitor, supervise, and perform assigned library operations, and to attend Library district, community, and public meetings at various locations.

  • Lift up to 40 pounds, push and pull carts weighing up to 200 pounds, bend, stoop and reach shelving from floor level to 6 feet high, and stand or walk for at least 1 hour at a time.

  • Tolerance for dust and mold which permits the employee to work with books and other library materials as well as work in older buildings.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

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Part-Time Youth Services Associate - Liberty

Expired Job

Mid-Continent Public Library