Sell Bank products and services while using the sales skills that have been learned in sales training. Accept cash items from customers for deposit, handle withdrawal and deposits from savings and checking accounts and take loan and credit card payments. Cash checks within the limits of the Bank policies.
Essential Job Functions
Receive deposits or checking and savings accounts and process other customer transactions.
Cash checks in accordance with Bank procedures.
Receive loan payments and refer customers with questions about home loans, consumer, other loans and credit card accounts to appropriate lender.
Cross-sell all bank products, including FM Investments.
Balance cash drawer and reports discrepancies to the Personal Relationship Banker Supervisor as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Computer experience, customer service and cash handling experience, preferred.
LANGUAGE SKILLS - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is scheduled to work Monday - Saturday, generally with a day off and/or occasional extended hours as needed to accommodate the flow of business.