American Girl (Mall of America) is looking for a dynamic individual as a Part-Time Sales Department Clerk (up to 20 hours) in our Be Forever character doll department, who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.
Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
Share information on store events, promotions and activities with customers.
Promptly and accurately process all point-of-sale transactions.
Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
Communicate merchandise and service needs to management on timely basis.
High school degree or equivalent, preferred.
Sales experience in the specialty retail or service industry, preferred.
Must possess basic computer skills; some experience using a POS System, preferable.
Experience working with children, preferred.
Must be willing to work a flexible retail schedule, including days, nights and weekends.