Drives sales and creates a positive experience for our Customers through relationships, product knowledge and operational execution. Maintain a great looking store, interact with Customers on the sales floor, and learn new technology. Kohl's offers flexible scheduling and we train and develop the most talented, motivated teams around.
"Smiles and Says Hi!" - Greets all Customers and Associates, assists in a friendly, courteous manner and adheres to the "Yes We Can"policy efficiently resolving Customer's questions and requests
Consistently uses the 5 step GREAT program while interacting with Customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to complete the Survey and Thanks the Customer
Effectively uses Company tools and technology to plan, communicate and share information with team members
Maintains fitting rooms, sales floor, and work areas according to Company best practices
Identifies and communicates merchandising and sales floor operational opportunities to Leadership
Performs other duties as assigned. Examples may include, but are not limited to: assisting with price change events, acting as backup Cashier and other tasks as assigned
Ability to lift 50 pounds on an occasional to frequent basis. Ability to spend up to 100% of work time standing or moving about the department.
Adherence to Company policy and procedures
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting, and attention to detail
Ability to work as part of a team and interact effectively with others
Prior retail experience
Comfortable with the use of technology consistently while performing the required tasks