Part-Time Member Service Agent (Contact Center)

Deseret First Credit Union Spanish Fork , UT 84660

Posted 3 weeks ago

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

  • 11 paid holidays

  • A positive atmosphere and co-workers that truly care

  • Benefits, perks, and discounts worth a double-take

  • Competitive compensation

  • Enjoyable activities and wellness initiatives

Schedule: Mon-Fri from 10:00-2:00 as well as rotating Saturdays from 8:45-2:00.

Summary:The Member Service Representative provides service to members of the credit union by processing their financial transactions and educating them on credit union products and services over the phone and via email and other electronic messages.

Duties and Responsibilities:

  • Takes incoming calls from members to assist them with account needs and transactions

  • Opens new accounts

  • Processes checks

  • Responds to members' e-mail inquiries

  • Provides credit union products and services to existing members

  • This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.

Qualifications:

  • High school diploma or GED and six months of experience working with the general public required

  • Previous phone experience is preferred

Competencies:

  • Must be friendly, personable, professional, and service-oriented

  • Ability to initiate conversations and build relationships

  • Ability to work well in a team environment

  • Ability to recommend products and services that will be useful to our members

  • Good oral and written communication skills

  • Ability to think outside the box and solve problems

  • Ability to adapt to change

  • Ability to multi-task

Computer/Software Skills:

  • Microsoft Office Suite; strong ability to learn new software programs
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Packaging Operator I Days Part Time

Nature's Sunshine Products Inc.

Posted 1 week ago

VIEW JOBS 10/10/2020 12:00:00 AM 2021-01-08T00:00 Day Shift Hours: 9:00 am - 2:00 pm, Monday - Friday Position Closes: When Filled Job Summary: Performs the following types of duties: sets up, operates and cleans the liquid filler, bulk, hopper, slat, and simplex fillers, scales, conveyor, cap sealer, capper, automatic labelers, coders, heat tunnel, turntables, Cello equipment and pumps; folds boxes; palletizes products and hand packages some products; inputs and maintains accurate production records and reports; cleans and sanitizes all containers, equipment, and room surfaces to avoid contamination; works in production rooms as assigned; performs other related duties as assigned. Qualifications/Requirements: Knowledge of general packaging processes, SOPs and GMPs. Skill: Good manual dexterity skills, quality orientation, and math skills. Ability to stand and walk for extended periods of time, and good mechanical aptitude. Ability to communicate effectively with coworkers and other shifts, able to lift up to 50 lbs., and able to work in a dusty environment. Education: High School diploma and specific course requirements. Nature's Sunshine Products Inc. Spanish Fork UT

Part-Time Member Service Agent (Contact Center)

Deseret First Credit Union