Part-Time Customer Service Representative

Avant Knoxville , TN 37902

Posted 4 months ago

Avant's growing and we are looking to hire part-time representatives for weekend and evening hours.

We are revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. We help underserved consumers find fair and fast installment loans and credit cards to improve their financial lives.

  • 4-week training program will require a full-time commitment. After training, the part-time schedule will take effect.*

What you'll do

  • You will provide support to our customers through the pre-approval and post-approval stages

  • Help answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages

  • Listen, analyze, and provide solutions to complex problems

  • Identify fraudulent documents

  • Verify information and process applications

Why you are a fit

  • You like to get stuff done the right way, the 1st time

  • You adapt to change and are committed to learning and growing

  • You are proactive and take pride in delivering a best in class experience

  • You believe in fostering supportive and positive work relationships

  • You have customer service experience (one year of work exp. preferred)

What we offer

  • Fun work environmentwe have waffle days, pie days, and so much more!

  • Fully stocked marketplace in our break room and food trucks on site

  • Relaxed dress code

  • Generous vacation and paid sick leave package

  • Paid Parental Leave

  • BlueCross/BlueShield Medical & Dental Insurance

  • VSP Vision Insurance

  • 401k with a 4% match

  • And more!

  • This position will originally be located in Louisville, relocating to Oak Ridge Fall of 2019.*

  • Hourly pay rate of $13.00 per hour is dependent on experience.*

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