Part-Time Customer Service Representative

Aaron's, Inc Dublin , GA 31040

Posted Yesterday

Job Details

Job ID C0403Y9 Date posted Aug. 22, 2019 Address 1827 VETERANS BLVD, DUBLIN, Georgia 31021

Apply

We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job It is a career with purpose.

Aaron's Part-Time Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Part-Time Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments.

Skills for Success

Part-Time Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Part-time Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Assist customers on the showroom floor

  • Accept and process customer payments

  • Direct customer opportunities to the Sales Manager as it relates to service and sales

  • Maintain the appearance and organization of the customer transaction counter

  • Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

  • Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

  • Input customer information for new lease agreements purposes

  • Update customer information and account statuses

  • Answer incoming phone calls and route to the appropriate team member

  • Meet and exceed daily, weekly and monthly sales goals

  • Process order forms and references

  • File and maintain customer folders and customer files

  • Any other reasonable duties requested by management

Requirements

  • At least 18 years old

  • Ability to work schedule of hours varying from 8 am to 9 pm

  • High School diploma or equivalent preferred

  • Strong organizational and communication, both verbal and interpersonal skills

  • High energy with the ability to effectively perform all functions of the store and multitasking effectively

  • Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

  • General product knowledge preferred

  • Maintain a professional appearance

  • Proficient computer skills and telephone etiquette

  • Strong sales skills in person and via telephone

  • Uphold the Aaron's Brand and protect company assets

  • High level of energy in the workplace

Rewards

Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation, which includes:

  • 401(k) plan

About Aaron's

At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.

Aaron's is an Equal Opportunity Employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative (Bilingual)

Titlemax, Inc.

Posted 1 week ago

VIEW JOBS 8/14/2019 12:00:00 AM 2019-11-12T00:00 Job Description Customer Service Representative (bilingual) Dublin, Georgia As a Customer Service Representative ("CSR"), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and trainings opportunities to help launch your career. We'll be an advocate in your growth by providing you resources to help develop your skillset, turning your passion into a rewarding career. Essential Duties and Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management by accepting payments, monitoring and managing customer appointments. Work to meet company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Conduct vehicle appraisals accurately using the assessment tool. Enter and maintain customer information in the Point of Sale system with accuracy and integrity. Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Utilize personal vehicle to complete bank deposits and other Company business throughout the work day. Work efficiently in a rapidly-changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communication and interact with customers and team members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 38-hours per week. D54, R1, Dublin-1-TB-71542, 71542, CSR71542 Job Requirements Minimum Qualifications * High School Diploma or equivalent required * Bilingual English/Spanish * Excellent verbal and written communication skills * Ability to work phone, Point of Sale, Microsoft Office, and other systems * Valid driver's license, auto insurance, and personal vehicle to use throughout the work day (mileage compensated) * Must be at least 19 years of age * Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required, (certain state and local applicant exemptions may apply) * Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard Preferred Qualifications * Associate's Degree or higher Learn More About Us The TMX Finance® Family of Companies ("the Company") is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. All TMX Finance® Family of Companies Are Equal Opportunity Employers. Titlemax, Inc. Dublin GA

Part-Time Customer Service Representative

Aaron's, Inc