Part-Time Customer Service Representative

Aaron's, Inc West Valley City , UT 84119

Posted 6 months ago

Job Details

Job ID C1901HM Date posted May. 15, 2019 Address WEST VALLEY, Utah

Apply

We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job It is a career with purpose.

Aaron's Part-time Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Part-time Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments.

Skills for Success

Part-time Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Part-time Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Assist customers on the showroom floor

  • Accept and process customer payments

  • Direct customer opportunities to the Sales Manager as it relates to service and sales

  • Maintain the appearance and organization of the customer transaction counter

  • Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

  • Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

  • Input customer information for new lease agreements purposes

  • Update customer information and account statuses

  • Answer incoming phone calls and route to the appropriate team member

  • Meet and exceed daily, weekly and monthly sales goals

  • Process order forms and references

  • File and maintain customer folders and customer files

  • Any other reasonable duties requested by management

Requirements

  • At least 18 years old

  • Ability to work schedule of hours varying from 8 am to 9 pm

  • High School diploma or equivalent preferred

  • Strong organizational and communication, both verbal and interpersonal skills

  • High energy with the ability to effectively perform all functions of the store and multitasking effectively

  • Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

  • General product knowledge preferred

  • Maintain a professional appearance

  • Proficient computer skills and telephone etiquette

  • Strong sales skills in person and via telephone

  • Uphold the Aaron's Brand and protect company assets

  • High level of energy in the workplace

Rewards

Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation, which includes:

  • 401(k) plan

About Aaron's

At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.

This requisition is not an actual job vacancy. This requisition serves to establish a pipeline of interested candidates for current or future opportunities at Aaron's.

Aaron's is an Equal Opportunity Employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative Full Time

Discover Financial Services

Posted 7 days ago

VIEW JOBS 10/9/2019 12:00:00 AM 2020-01-07T00:00 At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. Shift Requirements: PM shifts available with start-times ranging from 11:30 AM to 4:00 PM. Starting Wage: $15.25 per hour | After 3:00 PM: $16.78 per hour Full Time Benefits Our comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include: * Paid time off (at minimum, 20 personal days + 7 holidays per year) * Tuition Reimbursement for eligible US based employees * 401K with company match and fixed contribution * Employee Stock Purchase Plan * Full service cafeteria featuring Starbucks and subsidized Mindful options * Access to fitness center * Opportunities to volunteer in the community * Development groups and training * On-site Health Clinics * Onsite Employee Assistance Program Counselors * Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services) * Perks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop) Responsible for handling routine customer service inquiries and problems for one to three call-type functions via telephone, digital, or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts, and procedures. Navigates a computerized system for responding to and/or troubleshooting customer questions. Responsibilities: * Documents customer files. * Utilizes effective verbal communication and problem-solving skills to handle customer service inquiries. Multi-tasking may be required based on function type. * Navigates a computerized system for responding to and/or troubleshooting customer questions, which includes using standard screens, scripts, and procedures. * Uses discretionary authority to satisfy the customer within reasonable limits including, but not limited to, adjustments or credit limit increases. * Handles routine customer service inquiries and problems for one to three call-type functions via telephone, digital, or chat channels. * These routine customer service inquiries require the use of standard screens, scripts, and procedures. Preferred Qualifications If we had our say, we'd also look for: * High School Diploma * 1+ years of experience in Customer Service (retail, fast food, food service, cashiering, etc.) Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Discover Financial Services West Valley City UT

Part-Time Customer Service Representative

Aaron's, Inc