Part-Time Customer Service Representative

Aaron's, Inc Michigan , ND 58259

Posted 6 months ago

Job Details

Job ID C0802LY Date posted May. 15, 2019 Address 4163 24TH AVE, FORT GRATIOT, Michigan 48059

Apply

We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job It is a career with purpose.

Aaron's Part-time Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Part-time Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments.

Skills for Success

Part-time Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Part-time Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Assist customers on the showroom floor

  • Accept and process customer payments

  • Direct customer opportunities to the Sales Manager as it relates to service and sales

  • Maintain the appearance and organization of the customer transaction counter

  • Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

  • Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

  • Input customer information for new lease agreements purposes

  • Update customer information and account statuses

  • Answer incoming phone calls and route to the appropriate team member

  • Meet and exceed daily, weekly and monthly sales goals

  • Process order forms and references

  • File and maintain customer folders and customer files

  • Any other reasonable duties requested by management

Requirements

  • At least 18 years old

  • Ability to work schedule of hours varying from 8 am to 9 pm

  • High School diploma or equivalent preferred

  • Strong organizational and communication, both verbal and interpersonal skills

  • High energy with the ability to effectively perform all functions of the store and multitasking effectively

  • Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

  • General product knowledge preferred

  • Maintain a professional appearance

  • Proficient computer skills and telephone etiquette

  • Strong sales skills in person and via telephone

  • Uphold the Aaron's Brand and protect company assets

  • High level of energy in the workplace

Rewards

Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation, which includes:

  • 401(k) plan

About Aaron's

At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.

This requisition is not an actual job vacancy. This requisition serves to establish a pipeline of interested candidates for current or future opportunities at Aaron's.

Aaron's is an Equal Opportunity Employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Service Engineer Detroit MI

BD (Becton, Dickinson And Company)

Posted 7 days ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 Job Description Summary BD, a leading global medical technology company that makes and sells medical devices, instrumented systems and reagents, is dedicated to improving people's health throughout the world. BD is focused on improving drug therapy, enhancing the quality and speed of diagnosing infectious diseases, and advancing research and discovery of new drugs and vaccines. The Company's capabilities are instrumental in combating many of the world's most pressing diseases. Founded in 1897 and headquartered in Franklin Lakes, New Jersey, BD employs more than 25,000 people in approximately 50 countries throughout the world. The Company serves healthcare institutions, life science researchers, clinical laboratories, industry and the general public.BD is an Equal Opportunity/Affirmative Action Employer Job Description Field Service Engineer is responsible for providing on-site support to BD customers that includes, but is not limited to support of installation, corrective maintenance, preventative maintenance, removals and other support needed; after hour phone support, holiday and weekend on-site and phone support, as well as support of Marketing, exhibitions, and clinical trials. Engineers will be expected to be committed to GMP, ISO, and Quality Standards. DUTIES AND RESPONSIBILITIES: * Install and service instrumentation with minimum direct supervision, as requested, by the Service Center in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards. * Provide follow-up service by calling customers who have recently been provided service. Ensure service was complete and satisfactory to the customers' needs. * Properly maintain car stock inventory, test equipment, tools, and technical data. * Complete service documentation, as required, by the position function or requested by System Support Engineering Manager in accordance with current GMP requirements. * Display maturity and judgment in time management and expense control. * Maintain expense levels within the established guidelines for field service travel and sites visits. Report quality control and other technical problems, in detail, to the Service Center and System Support Engineering Manager. * Properly maintain and utilize company vehicle as outlined by current corporate fleet policy. * Maintain company vehicle as prescribed by fleet vehicle contractor requirements, as well as maintain vehicle cleanliness and organization at all times. * Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. * Must be flexible and meet travel needs based on the business needs * Required to complete all administrative documentation required by the position in a timely basis. * May be required to be available 24x7 via phone or pager and rotate in schedule of on-call status * Actively supports areas of empowerment and continuously improves the team processes to create a more efficient work environment MINIMUM QUALIFICATIONS: * The ideal candidate would be a Certified Biomedical Equipment Technician (CBET), possess an A.A.S. in Biomedical / Electronics Technology with at least 4 years of Biomedical experience. Individual must possess good communication and customer service skills, needs to be able to function with little supervision. * High School Diploma/GED is required. * Associate's Degree in Electronics/Computers/Biomedical Engineering is desired. * Requires a good working knowledge of electronics and electro-mechanical devices. Some robotics experience is a plus. * Must have effective communication and customer service skills including technical writing and training. * Must have effective interpersonal skills, organization/prioritization and administrative skills. * Minimum 4 years of recent relevant field service experience in servicing complex electronics also required. * Experience with medical devices and equipment, PCs/software/LIS/networking/database management knowledge is highly desirable. * PC-based equipment and application software knowledge highly desirable. * Must be able to lift up to 30lbs frequently and up to 70lbs infrequently * Must be able to handle bending and stooping over a prolong period of time (up to 10 hours) * Must be able to handle prolong standing (up to 10 hours per day) * Must be able to push/pull materials up to 100lbs * Must wear all PPE (Personal Protective Equipment) required by company guidelines COMPETENCIES: Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their respect Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Time Management: Uses his/her time effectively and efficiently; values time; concentrates on his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broad range of activities Priority Setting: Spends his/her time and the time of others doing what's important; quickly zeros in on the critical few and puts the trivial aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company product or technical knowledge. Primary Work Location USA MD - Baltimore Additional Locations Work Shift US BD 1st Shift 830am-5pm (United States of America) BD (Becton, Dickinson And Company) Michigan ND

Part-Time Customer Service Representative

Aaron's, Inc