Part-Time Customer Service RepresentativeJob ID C16032Q Date posted 11/29/2018
3570 PELHAM PKWY
We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job It is a career with purpose.
Aaron's Part-Time Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Part-Time Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments.
Skills for Success
Part-Time Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Part-time Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Assist customers on the showroom floor
Accept and process customer payments
Direct customer opportunities to the Sales Manager as it relates to service and sales
Maintain the appearance and organization of the customer transaction counter
Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise
Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns
Input customer information for new lease agreements purposes
Update customer information and account statuses
Answer incoming phone calls and route to the appropriate team member
Meet and exceed daily, weekly and monthly sales goals
Process order forms and references
File and maintain customer folders and customer files
Any other reasonable duties requested by management
At least 18 years old
Ability to work schedule of hours varying from 8 am to 9 pm
High School diploma or equivalent preferred
Strong organizational and communication, both verbal and interpersonal skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
General product knowledge preferred
Maintain a professional appearance
Proficient computer skills and telephone etiquette
Strong sales skills in person and via telephone
Uphold the Aaron's Brand and protect company assets
High level of energy in the workplace
Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation, which includes:
At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.
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Aaron's is an Equal Opportunity Employer.