Part-Time Customer Service Representative

Aaron's, Inc Albany , NY 12201

Posted 6 months ago

Job Details

Job ID C0802M2 Date posted May. 15, 2019 Address 650 CENTRAL AVE, ALBANY, New York 12206

Apply

We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job It is a career with purpose.

Aaron's Part-time Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Part-time Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments.

Skills for Success

Part-time Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Part-time Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Assist customers on the showroom floor

  • Accept and process customer payments

  • Direct customer opportunities to the Sales Manager as it relates to service and sales

  • Maintain the appearance and organization of the customer transaction counter

  • Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

  • Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

  • Input customer information for new lease agreements purposes

  • Update customer information and account statuses

  • Answer incoming phone calls and route to the appropriate team member

  • Meet and exceed daily, weekly and monthly sales goals

  • Process order forms and references

  • File and maintain customer folders and customer files

  • Any other reasonable duties requested by management

Requirements

  • At least 18 years old

  • Ability to work schedule of hours varying from 8 am to 9 pm

  • High School diploma or equivalent preferred

  • Strong organizational and communication, both verbal and interpersonal skills

  • High energy with the ability to effectively perform all functions of the store and multitasking effectively

  • Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

  • General product knowledge preferred

  • Maintain a professional appearance

  • Proficient computer skills and telephone etiquette

  • Strong sales skills in person and via telephone

  • Uphold the Aaron's Brand and protect company assets

  • High level of energy in the workplace

Rewards

Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation, which includes:

  • 401(k) plan

About Aaron's

At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.

This requisition is not an actual job vacancy. This requisition serves to establish a pipeline of interested candidates for current or future opportunities at Aaron's.

Aaron's is an Equal Opportunity Employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Call Center Representative (Solutions Specialist)
New!

State Employees Federal Credit Union

Posted Today

VIEW JOBS 10/22/2019 12:00:00 AM 2020-01-20T00:00 If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! This is a Part Time position only. If you prefer a Full Time position please apply to the Full Time posting. This part time position requires shifts on 4 days, with a minimum of 20 hours per week. Hours of operation: Monday-Friday from 8AM-6PM Saturday from 8AM-2PM Overview of Your Role If you are a problem solver who likes to "think on your feet" and take initiative as our member's primary point of contact, this is the right role for you. The Solutions Specialist is a face-paced, multi-functional position, responsible for all facets of member service. Express your individuality to establish, retain, and deepen relationships with our members. Respond to telephone requests and handle complex member inquiries from start to finish. Kick-start your career in financial services while enjoying a comfortable atmosphere and supporting members who need your expertise. Immerse yourself in a culture of unmatched member service, continuous change and improvement, teamwork, fun, and wellness, and help support SEFCU's mission of "Changing Lives Every Day". Accountabilities and Responsibilities * Promote SEFCU products and services * Provide quality Investment & Insurance referrals * Work to achieve personal and department sales goals * Promote general mortgage services, i.e. home equity, mortgage match * Initiate request for refund of fees with supervisory approval * Attend all appropriate job related external and in-house training provided by SEFCU and departmental staff meetings * Maintain proficiency in all technical applications including: the MasterCard system, Intranet, Internet, and has in-depth knowledge of the Harland Ultra Data (FSP), and Touché Sales and Service systems * Basic account and transaction responsibilities include but are not limited to: * Opening new sub share accounts * Reconciles and researches member accounts to solve member issues as needed * Opening/closing CD's/IRA's * Starting/stopping/interpreting payroll deductions and distribution * Tracking check orders * Accessing and interpreting ATM and MasterCard information * Solicits loan applications taking advantage of all cross sale opportunities, including CUNA insurance * Performing financial transactions including telephone requests for withdrawals, transfers, lines of credit, MasterCard payments, etc. * Performing related account functions such as balance inquiries, account histories, etc. * Other duties as needed. Credentials, Experience and Skills * High school diploma or general education degree (GED) and customer service and/or hospitality experience. * Your ability to be bonded is required We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. SEFCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at sefcuhr@sefcu.com. State Employees Federal Credit Union Albany NY

Part-Time Customer Service Representative

Aaron's, Inc