Part-Time Consumer Medication Coordinator - Genoa Healthcare - Chamblee, GA

Unitedhealth Group Inc. Decatur , GA 30030

Posted 3 months ago

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, telepsychiatry and medication management - are leading the way to a new level of care.

We recently joined OptumRx, a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.SM

Under general supervision of the CMC Supervisor, The Consumer Medication Coordinator will enroll consumers and educate them on the Genoa medication coordination and compliance services.

This Part-Time (16 hours per week) Pharmacy Care Coordinator/Consumer Medication Coordinator position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. Located at a designated satellite Behavioral Health Center, this position is a liaison between the Pharmacy and satellite location clinic, supporting the functions of our mental health specialty pharmacy. Primary responsibilities include communicating with patients and assisting them regarding medication questions, providing information about Genoa services to consumers, while recruiting and enrolling new patients to encourage business growth. Position includes daily work in Microsoft Excel preparing reports.

Ideal candidate has:

  • Medical background, Pharmacy tech experience OR Mental Health background with a strong understanding of prescriptions.

  • Daily communication with mentally ill patients, building relationships with clinic staff and consumers with an eagerness to problem solve any issues that arise.

  • Outgoing and friendly personality is required to provide special care to our consumers. Marketing pharmacy Rx services is a daily task.

Schedule:

Tuesday and Thursday 8:00am - 5pm

NO nights, NO weekends, NO holidays!

Eligible for 401k.

Major Duties & Responsibilities:

  • Communicate with all consumers of the mental health center regarding the medication services Genoa provides.

  • Recruit and enroll consumers utilizing enrollment forms and copy the consumer's insurance card.

  • Facilitate the collection of prescriptions to be faxed to the pharmacy for dispensing.

  • Ensure all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed.

  • Assist consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions.

  • Assist clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed.

  • Compliance monitoring by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable.

  • Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer.

  • May include Phlebotomy for consumers receiving Clozapine and other medications via Genoa schedule blood draws and sends samples to the appropriate lab as applicable.

  • Medication delivery when needed and appropriate

  • Check for expiration dates (both on consumer's medications as well as house account products/standing order meds)

  • Ensure that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc)

  • Check for discrepancies (dose changes, discontinued medications, etc).

  • Take back expired or discontinued medications for destruction (as long as they are clearly labeled by a pharmacy)

  • Reliable transportation and valid driver's license is required

Educational or Skills Requirements:

  • Where applicable must be licensed Pharmacy Technician or Medical Assistant background

  • PTCB Certification preferred but not required

  • Candidates for the position will be subject to a standard reference and background check.

  • Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.

  • Knowledge of Microsoft Office and telephone protocol.

  • Duties require professional verbal and written communication skills.

  • Excellent organizations skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stands, walks, lifts and carries up to 30 pounds at one time, bends, turns, stoops, kneels, climbs, and uses many physical motions in performing day to day activities; finger dexterity, gripping, eye-hand coordination, visual acuity.

Work Environment:

  • Work areas may include: driving an automobile (including potentially difficult driving circumstances with regard to weather and traffic). Inside locations; noise generated from telephones, computers/printers, and verbal communication, subject to many interruptions, pressure due to multiple demands, exposure to blood and blood borne pathogens, may be presented with emergency or crisis situations.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: pharmacy, technician, retail, customer service, PTCB, pharmaceutical


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Creators Studio Coordinator

Jo-Ann Fabrics

Posted 3 weeks ago

VIEW JOBS 3/13/2020 12:00:00 AM 2020-06-11T00:00 SUMMARY The Creator's Studio Coordinator's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Creator's Studio Coordinator serves as the face of JOANN to work with our customers to provide exceptional customer service, create interest, drive inspiration, and increase sales through event and classroom participation. This role is responsible for executing learning events that include filling classrooms with students, securing the best instructors, scheduling classes/events, and providing an inspiring environment for all participants. Networking skills and great multi-tasking abilities are the keys to success in this unique role. This position will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader. BRAND AMBASSADOR * Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. * Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. * Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor". OPERATIONAL EXCELLENCE * Observes instructors to ensure they follow our standards and expectations for customers experiences while learning in-store * Actively engage customers, offer advice and product knowledge and works to fill classroom seats by teaching customers about our education programs and offerings * Recruit, hire, train and support instructor team, always putting customer needs first Maintains schedule for all activities within the Creator's Studio and ensures studio schedules are created with the customer in mind" BUSINESS ACUMEN * Proactively drives Creator's Studio events and activities through our customers, businesses and organizations throughout the community using provided marketing and direct contact * Reacts timely to classes that are selling and not selling by reviewing the P&L statement with SM and identifying opportunities to increase sales and overall profitability * Monitors feedback on quality of class delivery and content and ensures feedback is shared with leadership team and SSC partners" INSPIRATIONAL LEADER * Ensures instructors are hired and trained to provide the best in class experience through our Community Events, Hands On Events, parties, and core class program * Guides Team Members on Creator's Studio offerings to encourage support for class and event participation/enrollments * Generates enthusiasm among team members about classes and offerings so they can effectively share with customers" QUALIFICATIONS * High School Diploma or equivalent required * 1+ years of experience in a customer centric environment preferred * Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 30 hours per week in a measurement period, as defined by Jo-Ann and are not guaranteed any particular number of hours per week. Hours are scheduled according to needs of the store and the team member. Part-time Team Members must be able to work a flexible work schedule, including days, evenings, weekends, holidays, longer hours, and short notice. May be asked to transfer stores within district. Relocation may be required for career progression. PHYSICAL DEMANDS * Stand during an entire shift (other than normal break time). * Continuously walk around all areas of the store throughout shift. * Read written instructions, reports, and other information on paper and computer screens. * Orally communicate with customers and other team members on consistent basis throughout their shift. * Input data on computer keyboard and handheld units. * Use 2-way radios (hear incoming messages and provide verbal response). * Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. * Lift, place, and arrange items on shelves and racks. * Bend down and reach above head. * Climb and descend ladder. * Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2lbs on a constant basis, 10lbs on a frequent basis, 10-49lbs on an occasional basis, and 50-97lbs group lifts on an infrequent basis). This position will be located at: 2655 N. Decatur Road Decatur, GA 30033 JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN. Jo-Ann Fabrics Decatur GA

Part-Time Consumer Medication Coordinator - Genoa Healthcare - Chamblee, GA

Unitedhealth Group Inc.