Part-Time Assistant Store Manager

Hot Topic, Inc. Sierra Vista , AZ 85635

Posted 2 months ago

At Hot Topic, we're passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees.

We're on the search for an Assistant Store Manager that will help lead the loudest store in the mall. You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're a Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and amazing customer service.

WHAT YOU'LL DO

  • Support your Store Manager in achieving the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is

  • Help recruit, develop and retain a super collaborative, passionate team to run your store alongside you

  • Provide leadership around running an operationally sound business; you'll bring the right balance of ops, delegation/autonomy, and customer first selling practices

  • Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours and schedules

  • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback

  • Run sales reports and use data to help guide your strategy to hit sales targets

  • Deliver the goods. You'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time

  • In partnership with your Store Manager, you'll develop your team of associates into a high performing, customer-focused crew

WHAT YOU'LL NEED

  • At least 6 months of retail store management experience; you've lead teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps

  • Passion for music, fashion and pop culture

  • A high school diploma or GED equivalent. If you have a degree, even better

  • Roll with the punches. Retail is a fast changing industry and you like catching curveballs thrown your way

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager Trainee

Walgreens

Posted 4 days ago

VIEW JOBS 4/3/2020 12:00:00 AM 2020-07-02T00:00 Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience * Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management * Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management * Supervises team members by assigning tasks, setting expectations, and providing feedback. * Ensures training of team members; provides coaching and mentoring. * Issues constructive discipline and makes discipline recommendations. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. * Follows performance improvement plans offered by Store Manager and District Manager. * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. * Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. * Assists Store Manager in planning and attending community events. Basic Qualifications * Bachelor's Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience. * Must be fluent in reading, writing, and speaking English. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree/GED and 1 year of retail supervisory experience. * PTCB Certification * Prior retail supervision experience. Walgreens Sierra Vista AZ

Part-Time Assistant Store Manager

Hot Topic, Inc.