Parts Specialist

Company Overview

ProLift Toyota Material Handling is more than a forklift distributer in the
Midwest. We are a material handling supply chain and logistics partner that
focuses on our customers and takes action on improving our customer's business.

We are a passionate and inclusive group of people working together to foster
innovation for our customers, community, and each other.

ProLift Toyota Material Handling strives to achieve indispensable partnerships
with customers, associates and our communities. Our company creates these
partnerships through communication, continuous improvement, transparency, and
doing the right thing.

What We Have to Offer

ProLift Toyota Material Handling is proud of the benefits package we offer
associates including medical, dental, vision, profit-sharing, 401K, company paid
life insurance, company paid short-term disability, paid parental leave, and
other supplemental insurance options (i.e. - pet insurance). Paid time off is
available after 30 days!

We have a shared focus in helping our communities thrive. We encourage groups of
associates to volunteer for non-profit organizations and reimburse those
participants for the hours contributed to our communities.

The ProLift Team

Our associates have the opportunity for personal and professional growth as well
as a long-term career. We have examples throughout our company of associates'
advancements within the organization.

We value our associates and the work they do. ProLift associates flourish by
collaborating on our obstacles and celebrating our achievements.

Job Summary

This position is responsible for supporting our internal and external customers
by processing part orders, creating purchase orders for technicians in the field
and sourcing parts through different vendors to exceed customer expectations.
The Parts Specialist will build long-lasting relationships with customers by
exploring their needs and expectations, providing specific measurable goals, and
achieving results within a customer's expected timeframe. The ideal candidate
will proactively communicate with the associates, managers, and customers on
procurement and parts orders.

General Duties and Responsibilities

Support the technicians by processing parts orders in a timely manner

Answer parts telephone calls and wait on walk in customers promptly and
courteously

Assist customers by researching parts from the manufacturer's parts manuals

Prepare parts quotes; once approved enter orders in the computer

Operate in a professional and courteous manner to exceed customer expectations
both in presentation and communication

Promote ProLift Toyota Material Handling's philosophies, vision, strategies and
value of "Doing the Right Thing"; Promote the TLM "Toyota Lean Management"
philosophy

Educational/Job Requirements

The ideal candidate will have a High School Diploma or equivalent, one to two
years of experience in a parts department and working with/sourcing parts, and
basic technical knowledge of automotive or forklift components. The Parts
Specialist will have proficient knowledge of Microsoft products including
Outlook and Office 365. The ideal candidate will effectively source purchases
from online or catalogue inventory which requires excellent verbal and written
communication skills to associates, customers, and managers, while protecting
the organization's values by maintaining confidential and sensitive information.

Are you ready to make the best decision of your life and join the ProLift Toyota
Material Handling team? Apply Now! We are looking forward to hearing from you!

EQUAL OPPORTUNITY EMPLOYER