Parts Specialist

Equipment Depot Irving , TX 75061

Posted 2 months ago

POSITION SUMMARY

Identify the specific needs of existing and potential customers (internal and external) and provide solutions that ensure profitability through total customer satisfaction.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.

  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

  • Receive and fill telephone orders for parts.

  • Fill customer orders from stock.

  • Prepare parts counter tickets/slips

  • Receive payment or obtain credit authorization.

  • Take inventory of stock.

  • Advise customers on substitution or modification of parts when identical replacements are not available.

  • Examine returned parts for defects, and exchange defective parts or refund money.

  • Mark and store parts in stockrooms according to prearranged systems.

  • Discuss use and features of various parts, based on knowledge of machines or equipment.

  • Demonstrate parts and functionality.

  • Place new merchandise on display.

  • Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.

  • Prepare parts for internal transfer between branches.

  • Distribute internal shuttle shipment on incoming parts transfers.

Requirements

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED)

Experience : One to two years related experience

Computer Skills:
ERP experience preferred

WORK ENVIRONMENT

Office and warehouse

OUR CORE VALUES

Passion to Perform We are passionate to perform and focus on concrete achievements

Trust to Act We are empowered to act, and act in a powerful way

Act Responsibly We are responsible for our actions and the consequences they have for our stakeholders and our environment

Make it Fun! We are serious about making work fun; it's the way we do things

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Parts Specialist

Equipment Depot