Cemen Tech Job DescriptionTitle: Parts Sales Specialist FLSA: ExemptJob Status: Full Time Travel Required: None Date: September 2018 Reports To: Director of Customer Service
PURPOSE OF POSITION
Educate our customers on existing parts and service programs currently in place to increase sales of Cemen Tech certified parts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
More specifically, the person will:
Proactively call existing customers to introduce them to the Cemen Tech Parts and Service team.
Set up accounts in the system.
Speak to customers about any current issues or needs with their unit.
Log all equipment information (Serial number, model, year, current status).
Reinforce existing current programs such as 24 hr parts.
Review Rebuild and Service capabilities.
Enter customer call data into Hubspot.
Follow up on past parts quotes to verify the status of that potential order.
Work with Service Technicians, Engineering and Production to develop Preventative Maintenance kits and programs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION EXPERIENCE COMPUTER SKILLS
High School Diploma / GED
Minimum of 1 year parts sales.
Experience with Hubspot preferred.
Microsoft Office Suite specifically Outlook and Excel.
Bilingual in Spanish a plus.
Strong data entry skills.
Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value.
Positive Mindset We know our attitude affects our performance.
Ingenuity Better, Faster, Easier
Accountable We accept responsibility for our actions.
Do the Right Thing We will stay productive and be contributors.
Engaged Listening to understandacting to accomplish.
Safety We will reinforce safe habits by our own actions.
To perform this position successfully, individual should demonstrate the following work competencies:
Problem Solving Identifies and resolves issues in a timely manner.
Communication Skills Speaks clearly, listens and receives clarification, respond to questions.
Dependability Follows instructions, responds to management direction, and takes responsibility.
Quality Assurance Demonstrates accuracy and thoroughness.
Ethics/Professionalism Treats people with respect; Works ethically and with integrity.
Organizational Support Follows policies and procedures.
Judgment Exhibits sound and accurate judgment.
Safety and Security Observes safety and security procedures; Uses equipment properly.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee:
Must be able to frequently stoop/bend.
Must be able to regularly use hands and arms.
Must be able to regularly stand and walk.
Must be able to lift and/or move up to 30 pounds.
Must be able to work at a height of 15 feet on occasion.
Specific vision abilities required by this job include close, distance, color, and peripheral vision.
The noise level in the work environment is usually moderate.
Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.
TO APPLY: Please send cover letter and resume to firstname.lastname@example.org.